At JIVANT AYURVEDA, we aim to provide a smooth and reliable delivery experience for every customer.

1. Order Processing

Orders are generally processed after successful payment or confirmation of the order.

Orders are normally dispatched within [1–3 business days], subject to product availability, order verification, and other circumstances.

Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.

2. Delivery Time

Once dispatched, orders are generally delivered within approximately [3–7 business days], depending on the delivery location and courier service.

Delivery timelines may vary for remote locations, difficult-to-reach areas, public holidays, weather conditions, transportation disruptions, or other circumstances beyond our reasonable control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any applicable taxes or additional charges will be communicated as required.

4. Order Tracking

Where tracking is available, customers may receive tracking information through email, SMS, WhatsApp, or other available communication channels.

Customers are requested to provide a correct and complete delivery address and contact number to avoid delivery delays.

5. Incorrect Address or Contact Details

JIVANT AYURVEDA is not responsible for delivery delays or failed delivery resulting from incorrect or incomplete information provided by the customer.

If an order is returned because of an incorrect address, unavailable recipient, or repeated delivery failure, additional shipping charges may apply for re-dispatch.

6. Damaged Package

If you receive a package that appears damaged, opened, leaking, or tampered with, please contact us as soon as possible.

We recommend taking photographs or videos of the package and product before opening or immediately after receiving it. These may be required for investigation and resolution.

7. Delayed Delivery

While we work with our logistics partners to deliver orders within the estimated timeframe, delivery dates are estimates and may occasionally be affected by circumstances beyond our control.

For significant delivery delays, please contact our customer support team.

8. Contact

For shipping-related questions:

Email: jivantayurveda331@gmail.com
Phone: +91 7011088165