At JIVANT AYURVEDA, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

1. Information We Collect

When you use our website or purchase our products, we may collect information such as:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Payment and transaction details
• Order history
• Information you provide when contacting customer support
• Website usage and technical information such as IP address, browser type, device information, and cookies

We collect only the information reasonably required to provide our products and services.

2. How We Use Your Information

Your information may be used to:

• Process and deliver your orders
• Confirm and communicate order details
• Process payments and refunds
• Provide customer support
• Respond to enquiries and requests
• Improve our website, products, and services
• Send important order-related communications
• Send promotional communications where permitted and where you have provided appropriate consent
• Prevent fraudulent or unauthorized activities
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment gateways. We generally do not store complete card, banking, or other sensitive payment credentials on our servers. Payment information is handled by the relevant payment service provider according to its security and privacy practices.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve your overall browsing experience.

You may control or disable cookies through your browser settings. Some website functions may not work properly if certain cookies are disabled.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties such as:

• Shipping and logistics partners
• Payment gateway providers
• Website hosting and technology providers
• Customer-support service providers
• Analytics and marketing service providers, where applicable
• Government authorities or legal bodies where required by law

Such sharing is limited to what is reasonably necessary for the relevant purpose.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of information, or withdrawing consent where applicable.

To make a privacy-related request, contact us at:

Email: jivantayurveda331@gmail.com
Phone: +91 7011088165